Frequently asked questions

You Have Questions?We Have Answers!

Questions about:
Where can I find Sara Lee® desserts and other frozen products?

You can use our Product Locator to find where Sara Lee® frozen products are sold near you. Or, you can ask your store manager if they carry specific Sara Lee products.

Can Sara Lee® desserts and other frozen products be refrozen after they are thawed?

Sara Lee® does not recommend refreezing any products once they have been thawed.

How long do Sara Lee® frozen products last after thawed?

This varies depending on the specific product; please refer to the product’s packaging for detailed information. You can view specific product information in the Products section.

Where can I find baking instructions and tips for Sara Lee® frozen products?

You can find baking instructions in the products section and serving tips in the Sweet Tips section.

Are there different baking directions for high altitude?

No, high altitudes should not affect the preparation of Sara Lee® frozen products. You can find other detailed baking information, instructions and tips in the Products section.

How do I make the perfect pie?

Check out our 10 Tips for the Perfect Pie within the Products section. You’ll be baking in no time!

How do I make a Sara Lee pie more of my own?

There are endless possibilities to add your own twist to our pies. Explore all the Pie Possibilities within the Products section. Try one tonight!

Which Sara Lee® frozen products are Kosher?

If a product is Kosher, the product packaging will have a Kosher symbol designating the Kosher Certification. You can also find specific product information in the Products section.

Do any Sara Lee® frozen products contain pork and beef by-products?

Please refer to the ingredient listing on each product’s packaging for this information. You can also find this information in the Products section. If the product is Kosher, there will be no pork by-products.

Which Sara Lee® frozen products contain Hydrogenated oils?

Please refer to the ingredient listing on each product’s packaging for this information. You can also find this information in the Products section.

Which Sara Lee® frozen products contain peanut or other nut allergies?

You can find this information in each product’s ingredient listing in the Products section.

Where do the mono and diglycerides come from in Sara Lee® frozen products?

If the product is Kosher, it is beef or vegetable, not pork

What type of gelatin is used in Sara Lee® frozen products?

You can find this information in each product’s ingredient listing in the Products section.